Employment History
Bricmont, Inc. January 2008 - Present
Network Administrator – Assistant IT
Manager
- ¨
End-user
support and Training
- ¨
Maintaining,
Upgrading, and the replacement of Desktop and Laptop Machines (Including Software
and Hardware installs)
- ¨
Maintaining,
Upgrading, and the replacement of Server machines, Printer, Copiers, Scanners,
and Video/Web Conference Equipment, Switches, Routers, Wireless Routers and
Firewall Appliances-Cisco Pix. (Including Software and Hardware installs)
- ¨
Server
Services and Software I maintain and monitor - ( Internet Information
Servers-IIS, Data Protection Manager-DPM, SQL Server, Domain Controllers, DNS,
SharePoint Portal, ISA, Microsoft Operation Manager –MOM, VMware, Windows Deployment
Servers And Remote Installation Servers, DHCP, and Symantec Antivirus Software.
FEDEX Ground – Innosource, Pittsburgh, Pa August 2007 – January 2008
Help Desk (Contractor for Innosource)
- ¨
Input
and recording all Fedex orders for Desktop/Laptop PC and BlackBerrys
- ¨
Understand
and utilize Service
Center proprietary
software system
- ¨
Use
knowledge of PC systems, laptops, projectors, and a variety of hardware and
software applications
Dreyfuss
Management, Pittsburgh, PA January 2003 – August 2007
Leasing Consultant
- ¨
Maintained
computer systems at Crane Village Apartments (rebuilt and setup their network)
- ¨
Provided
tours to new residents / leased apartments and townhomes
- ¨
Provided
excellent customer service to all existing and future residents
HESc Mobile Health Service
Corporation, Sharpsburg, PA April
2000 – April 2001
Network Administrator / Office Technician
- ¨
Built,
organized and maintained the computer network infrastructure consisting of 13
systems and a server
- ¨
Maintained
Internet connectivity, managed an Exchange server, set up and maintained email
accounts
- ¨
Individually
assisted employees with technology-related issues, such as removing viruses, printer
problems, etc.
- ¨
Provided
support for employees over the phone, troubleshooting issues as needed
- ¨
Created,
arranged, and organized databases and spreadsheets, including a custom MMT
program
- ¨
Performed
shipping and receiving of supplies and medical kits to job sites
- ¨
Organized
and shipped medical results and X-rays, plus recorded its flow
- ¨
Maintained
accounts payable documents and forwarded to corporate office
- ¨
Managed
all medical technicians and their assignments
- ¨
Organization
of airline flights for techs and employees
- ¨
Filing
of billing, shipping, and other important documents
- ¨
Assisted
with Wellness program organization, including billing and scheduling